Customer Relationship ExecutiveConfidential • Mumbai
Customer Relationship Executive
Confidential • Mumbai
30+ days ago
Job descriptionDelivering excellent service to ensure high levels of customer satisfaction. Responding to customer complaints and concerns in a professional manner. To help the Customer enthusiastically in the process of locating the merchandise and suitably recommending as per his needs and profile. To describe the features of the product and its utility, energetically and thus help the Customer to make a buying decision and also suggest add-on products. Creating business strategies to attract new customers, expand store traffic, enhance profitability and meet targets Other responsibilities include maintaining day-to-day store operations, daily reports and budgets
Specific skills and experience required :
- Should be presentable, have excellent communication skills and convincing ability
- At least 1year of experience in any sales is a must
- Experience in retail sales would be a plus
- Minimum qualification required is 10 + 2
- Any Graduate / Post Graduate may apply
Qualifications Required :
Skills Required
crm software, Data Analysis, Communication Skills, Sales Techniques, Customer Service, Problem Solving
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Customer Relationship Executive • Mumbai
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