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Customer Relationship Executive

Customer Relationship Executive

ConfidentialMumbai
30+ days ago
Job description
  • Delivering excellent service to ensure high levels of customer satisfaction.
  • Responding to customer complaints and concerns in a professional manner.
  • To help the Customer enthusiastically in the process of locating the merchandise and suitably recommending as per his needs and profile.
  • To describe the features of the product and its utility, energetically and thus help the Customer to make a buying decision and also suggest add-on products.
  • Creating business strategies to attract new customers, expand store traffic, enhance profitability and meet targets
  • Other responsibilities include maintaining day-to-day store operations, daily reports and budgets

    • Specific skills and experience required :

    • Should be presentable, have excellent communication skills and convincing ability
    • At least 1year of experience in any sales is a must
    • Experience in retail sales would be a plus

      • Qualifications Required :

    • Minimum qualification required is 10 + 2
    • Any Graduate / Post Graduate may apply

      • Skills Required

      crm software, Data Analysis, Communication Skills, Sales Techniques, Customer Service, Problem Solving

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    Customer Relationship Executive • Mumbai

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