Client Success Specialist

Job Title : Client Relations Specialist

Company : Amaavi Experiences

Location : Hyderabad

About Amaavi Experiences :

At Amaavi Experiences, we believe in transforming leisure travel into a seamless, enjoyable experience. Our team of dedicated travel experts works passionately to simplify every stage of the journey for our clients. From selecting the perfect destination and crafting a personalized itinerary to managing visa processes, booking arrangements, and providing continuous on-trip support, we handle it all with precision and care. Our commitment is to make every holiday as hassle-free as possible, allowing travelers to focus on creating memories

Role Overview :

As Client Relations Specialist, you will be the first point of contact for clients, guiding them through our premium travel solutions. In this role, you’ll work to understand client needs, provide expert advice, and secure bookings that reflect Amaavi’s commitment to luxury and customization. Your focus will be on building long-lasting client relationships, from initial consultation to post-trip follow-ups, ensuring each journey exceeds expectations.

Key Responsibilities

1. Client Onboarding & Relationship Management

• Be the primary point of contact for assigned clients throughout their journey with Amaavi.
• Conduct discovery calls to set expectations, understand preferences, and reassure clients about every detail.
• Maintain consistent, proactive communication to build trust.

2. Holiday Design & Itinerary Crafting

3. Visa Knowledge & Co-ordination

5. Flight Ticketing & Booking Knowledge

5. Operations & Delivery

6. Sales & Account Management .

7. Continuity & Knowledge Management

8. Brand Advocacy

you take charge.

Key Performance Indicators (KPIs)

💡 Why Join Amaavi