Applied AI Specialist

Job Description : AI Administrator

Location : Remote / Hybrid (as applicable)

Employment Type : Full-time

About the Role

We are seeking an AI Specialist who combines deep technical expertise with business acumen to design, implement, and optimize AI-powered solutions. This role goes beyond experimentation—you will apply AI technologies to solve real-world challenges in marketing, sales, service, operations, and customer support .

As a core member of the delivery team, you will collaborate with consultants, strategists, and product experts to build scalable solutions using LLMs, generative AI, predictive analytics, automation platforms, and CRM / marketing technologies . You will also act as a subject matter expert, demystifying AI for clients and internal stakeholders while ensuring ethical, secure, and compliant adoption.

Key Responsibilities

• AI Strategy & Implementation
• Translate business needs into AI solutions across marketing, sales, service, and operations.
• Lead discovery sessions and define use cases with measurable outcomes.
• Develop roadmaps for AI adoption and integration into workflows.
• Solution Development & Integration
• Build, configure, and deploy AI use cases using Salesforce Einstein, Data Cloud, Gemini, OpenAI / ChatGPT, Microsoft Copilot, LangChain, AutoGPT, Agentforce, and similar platforms.
• Engineer and refine prompts for specialized business use cases.
• Design automation workflows using tools like Make, N8N, Zapier, or low / no-code platforms.
• Integrate AI tools with CRMs, marketing automation, analytics, and reporting systems.
• Optimization & Quality Assurance
• Collaborate with algorithm teams to enhance NLP models and intent recognition.
• Develop monitoring systems to track AI performance and recommend improvements.
• Ensure all solutions meet data privacy, security, and compliance requirements.
• Collaboration & Enablement
• Partner with stakeholders to create AI-powered strategies and deliverables.
• Train internal teams on AI tools, frameworks, and prompt engineering.
• Maintain prompt libraries, solution documentation, and playbooks.
• Innovation & Research
• Continuously explore new AI technologies, APIs, and vendor tools.
• Conduct proof-of-concepts and impact analyses to measure business value.
• Provide thought leadership on AI trends in marketing, operations, and customer service.

Qualifications

Key Qualities

Key Qualifications :

Why Join Us

👉 If you are passionate about leveraging AI to transform businesses and create measurable impact, we’d love to hear from you!