To resolve tickets representing staff - generated technical requests or problems and troubleshoots technical and process issues to maintain productivity.
Documentation of policies & Corporates Configuration.
Handling Corporate Employee Database Management Systems
Responding to Technological Failures and Concerns
Managing day to day issues raised in respective modules.
Required Skills : -
Good interpersonal skills.
Excellent Knowledge of computer.
Phone & Email in Technical Support
Software & Technical Troubleshooting & Problem Solving
SQL Database Quires
PHP Language
Qualification & Experience : -
Graduate, Fresher or relevant experience of 1-2 years in Travel Background preferred.
Bachelor of Science in Computing and Security Technology.