Job Description :
Job Title : OTRS Developer (Python / Perl)
Roles and responsibilities :
- Good knowledge in OTOBO / OTRS and Perl
- Minimum 2 years of hands-on experience with OTRS is a must .
- Experienced in using Git, GitHub and GitLab
- Good knowledge of the Linux environment
- Experience with MySQL, MariaDB and / or PostgreSQL
- Support and maintenance of our OTRS & OTOBO
- Support and maintenance of our open-source add-ons
- Implementation of customer requirements
- Maintaining add-ons, technical issues around OTRS & OTOBO
- Improving and maintaining our internal tool Strong skills in communicating, implementing and achieving business objectives and goals
- Strong organization / project planning, time management, and change management skills across multiple functional groups and departments, strong delegation skills involving prioritizing and reprioritizing work.
- Excellent analytical, problem-solving skills along with effective written and verbal communication skills.
Requirements :
2 years of working experience in OTRS.Total experience of 3 yearsShould have a good degree in Computer Science, Software Engineering, or a similar subject or have industry related experience.Other Skill Sets :
Excellent communication skills