Efficient MSP Program Coordinator

Program Coordinator Role

We are seeking a skilled Program Coordinator to join our team and support the day-to-day operations of our Managed Service Provider (MSP) program.

• The successful candidate will be responsible for ensuring seamless operations, compliance, and superior service delivery across various industries.

Key Responsibilities :

Conduct regular audits within the Vendor Management System (VMS) to ensure adherence to client and internal standards.

Oversee documentation, validation, and management of client requirements to support efficient staffing processes.

Implement Quality Assurance (QA) procedures, identifying discrepancies and driving corrective actions.

Coordinate worker profiles, including onboarding, extensions, and terminations, to maintain alignment with client workforce needs.

Provide operational support during high-volume periods, assisting junior specialists to ensure service continuity.

Requirements :

Audit and Compliance Expertise :

Proven experience in conducting regular audits to ensure compliance with client and internal standards.

Documentation and Validation Skills :

Ability to oversee documentation, validation, and management of client requirements to support efficient staffing processes.

Quality Assurance Professional :

Demonstrated expertise in implementing QA procedures, identifying discrepancies, and driving corrective actions.

Coordination and Communication Skills :

Excellent ability to coordinate worker profiles, including onboarding, extensions, and terminations, to maintain alignment with client workforce needs.