Cloud Engineer

10 DDC3 Summary : As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your typical day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. You will also collaborate with vendors and assist service management teams in analyzing and resolving issues, contributing to a seamless operational flow and enhanced service delivery. Roles & Responsibilities : - Expected to perform independently and become an SME.- Required active participation / contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and maintenance of operational documentation to ensure clarity and consistency in processes.- Engage in continuous learning and knowledge sharing with team members to foster a collaborative environment. Professional & Technical Skills : - Must To Have Skills : Proficiency in Cloud Infrastructure.- Good To Have Skills : Experience with Microsoft Azure IaaS.- Strong understanding of cloud service models and deployment strategies.- Experience with incident management and problem resolution processes.- Familiarity with monitoring tools and performance metrics to ensure system reliability. Additional Information : - The candidate should have minimum 3 years of experience in Cloud Infrastructure.- This position is based at our Noida office.- A 15 years full time education is required.