Senior Manager - Business Solutions

This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Job Summary

Responsible for managing and providing business solutions for payment and clearing applications.

Responsible for product development and requirement specifications for payment applications including understanding of business requirements, defining business and functional requirements and working with the business and development teams to support seamless project delivery.

Engage with the country business to understand relevant trends and opportunities for payment products to better serve customers. Plan a roadmap of enhancements and initiatives that would deliver a stronger payment roadmap and work with the Segment Product Manager to identify suitable processes for funding, development and prioritization.

Maximize technology investment for payment product development; ensuring criteria for project ranking and prioritization are clearly communicated to the business.

Work closely with the Program & Remote Project Management Teams for supporting achievement of key milestones, deliverables and tracking to ensure success of the overall project delivery.

Communicate effectively with System Development / Technology teams and external suppliers to establish appropriate solutions to meet business requirements.

Support testing team as required ensuring product quality.

Key Responsibilities

Strategy

Develop the strategic direction and roadmap for SCPAY, aligning with Business Strategy, ITO Strategy and investment priorities.

Tap into latest industry trends, innovative products & solutions to deliver effective and faster product capabilities

Support CASH Management Operations leveraging technology to streamline processes, enhance productivity, reduce risk and improve controls

Business

Work hand in hand with Payments Business, taking product programs from investment decisions into design, specifications, solutioning, development, implementation and hand-over to operations, securing support and collaboration from other SCB teams

Ensure delivery to business meeting time, cost and high quality constraints

Support respective businesses in growing Return on investment, commercialisation of capabilities, bid teams, monitoring of usage, improving client experience, enhancing operations and addressing defects & continuous improvement of systems

Thrive an ecosystem of innovation and enabling business through technology

Skills and Experience

Min 8+ years of experience as a Business Analyst in Payments domain

The candidate must understand Payment Systems (ideally SWIFT), support and testing experience.

Working knowledge of Payment Channels, e.g. SWIFT, RTGS, ACH, interfaces and message formats.

ISO20022, CBPR+ & HVPS Knowledge

Good to have Knowledge on Java, Springboot, Microservice Architecture

Knowledge of Fraud Surveillance platforms is an added advantage

Analytical ability to troubleshoot issues and follow through on issues handed off to other internal teams.

Excellent interpersonal / communication skills

Experience in dealing with geographically diverse teams located globally

Qualifications

Bachelors Degree in Engineering or equivalent

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we : Do the right thing

and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

Never settle,

continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

Are better together,

we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter,

we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance,

with flexible and voluntary benefits available in some locations.

Time-off

including annual leave, parental / maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

Flexible working

options based around home and office locations, with flexible working patterns.

Proactive wellbeing support

through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

A continuous learning culture

to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

Being part of an inclusive and values driven organisation,

one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.