Upload bank deposits, post payments, and reconcile variances, if applicableResearch payment variances and communicate recommendations to US teamPrepare and deliver system-generated and ad hoc reports to client experience owners and billersEnsure status updates from client experience leaders, engagement leaders and billers are accurately captured in firm accounting systemUse knowledge of systems and workflow impacts across the firm to solve AR WIP issues and identify improvement opportunitiesValidate WIP write offs and bad-debt write-offs for approval, coordinating with internal teams as appropriateProvide copy of invoice, statement, and / or account reconciliations as requestedDeliver a consistent approach to measuring and achieving optimal operational performanceReview periodic reminders and regular reporting on time entrySupport process improvement projects and champion positive changeQualifications :
- Bachelor s degree in Commerce required.
- Minimum of 2 years of related experience; experience in a professional services environment preferred
- Strong interpersonal and communication skills both written and verbal; ability to quickly establish rapport and build relationships with internal clients. Experience in an MNC / GCC setup with experience of multiple time zone work environment
- Strong organizational skills and ability to prioritize workload and consistently meet deadlines
- Proven commitment to providing exceptional client service
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, and SharePoint)
- Experience of working in ERP tools / Environment
Skills Required
Erp, Process Improvement, Client Servicing, Workflow, Operations, Ms Office Word