Application Specialist

Application Specialist

Experience : +3 years of similar experience

Functional Area : Technical Service

Qualification : B.Sc. / M.Sc. + DMLT

Work Location : Bhopal, Adoor, Nagpur, Rajkot, Kolhapur

Job Description :

• Conduct training to FLSP on analyzers
• Carry out demonstrations on products (instruments, reagents, and services)
• Troubleshoot both reagents and instruments problems
• Training to customers on our products and services
• Carry out refresher training periodically to Field staff / customers
• Joint working with field staff
• Carry out product promotion activities for reagents, controls
• Provide technical inputs to the sales team
• Follow the SOP for training protocols
• Collect training certificate in 1st week
• Evaluate training conducted with the customers
• Put efforts to covert demos into orders
• Giving customers ready reckon during trainings
• Spend quality time with customers to avoid frequent visits
• Provide feedback on quality complaints and facilitate for replacements
• Continuous learning and upgrade on product knowledge and features.