Senior Business Analyst

Role : Senior Business Analyst

Experience : 6 - 8 years

Work Location : Chennai

Job Summary :

As a Sr. Business Analyst, you will play a crucial role in eliciting and documenting business requirements, collaborating with engineering teams on API-based solutions, and supporting data-driven initiatives. Your responsibilities will include providing Tier 2 and Tier 3 application support for EHR and Revenue Cycle Management (RCM) systems, conducting workflow analysis, ensuring data accuracy, and resolving user-reported incidents.

Key Responsibilities :

• Providing Tier 2 and Tier 3 application support for EHR and RCM systems
• Conducting workflow analysis and data validation
• Ensuring data accuracy and system reliability
• Collaborating with engineering teams on API-based solutions
• Performing system adjustments to resolve production issues
• Conducting data analysis and root cause investigation
• Collaborating with vendors to address integration issues
• Identifying process improvement opportunities in EHR / RCM workflows

Tech Stack :