Technical Support Analyst

Role - NetReveal Support Analyst

Experience - 4-8 year

Location : Mumbai / Pune / Chennai

Job Description :

• NetReveal (Case Management, WF Administrator, Realtime payment Screening)
• SQL, Linux, Control-M, Splunk, App Dynamics, ServiceNow.
• Java J2EE, Unix, Core JAVA, JSP, Servlets, Spring, Hibernate, JMS, EJB, Web Services, XML, Angular JS
• Remedy, PuTTY, Troubleshooting and Analytics Experience for Server logs,
• DevOps Tools (CARA, Jenkins, Bit Bucket), Oracle Database, Design Pattern, LogJ Framework.
• Comprehensive knowledge on Detica. Responsible for resolving Detica requests.
• Banking Domain knowledge, AppDynamics, Splunk, Control M tool, Agile.
• Need to Handle Customer Communications.