OrderOps Analyst

Job Description

Order Operations Analyst

Join us in shaping the future of Order Operations—where precision, process excellence, and cross-functional collaboration drive our ability to deliver a seamless selling experience across the globe.

As an integral member of the Order Operations team, you'll play a critical role in enabling our Go-to-Market strategy by ensuring that sales opportunities are validated, processed, and closed with accuracy and speed. You'll be the operational backbone behind deal execution, working closely with Sales, Legal, and Finance ensuring every order is compliant, complete, and ready for revenue recognition.

You'll also contribute to ongoing data cleanup initiatives to improve CRM accuracy and support scalable operational growth.

This is a high-impact role within the Revenue Operations function, ideal for someone who thrives in fast-paced environments, enjoys solving operational puzzles, and takes pride in getting the details right.

A Day in the Life

The Order Operations Analyst, Associate will have the primary responsibility of delivering operational execution and support of our GTM strategies across segments, with a specific focus in the following areas :

• Opportunity Validation & Processing : Review and process closed-won opportunities in Salesforce, ensuring all required documentation (e.g., signed order forms, POs) is in place or appropriately approved for exceptions.
• Quarter-End & Month-End Support : Provide extended coverage during critical financial periods to meet SLA and revenue targets.
• Exception Handling : Collaborate with Legal and Sales to resolve edge cases such as missing services on POs, incorrect product entries, or automation overrides in NetSuite.
• Sales Data Assignments : Own ongoing changes across sales data, supporting transitions in account, territory, and opportunity ownership for new hires and internal moves.
• Data Audits : Conduct weekly audits of global revenue team data to ensure accurate alignment of accounts, territories, and opportunities within our CRM.
• Sales Reporting : Partner with senior leadership to support ad-hoc reporting needs across regions.
• Data Governance : Support adherence to global data standards and ensure high levels of compliance and data quality across segments. Role Progression
• Data Cleanup Projects : Participate in structured data cleanup efforts to ensure CRM accuracy, eliminate redundancies, and support scalable operational processes.

Role Progression

Within 1 month, you will :

Within 3 months, you will :

Within 6 months, you will :

About You

Qualifications

Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Skills Required

Salesforce, Netsuite, Data Governance, Sales Reporting, Crm