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▷ (21 / 10 / 2025) HCLTech Mega Walk-In Drive – OTC Account Activation & Setup 18th to 20th Aug

▷ (21 / 10 / 2025) HCLTech Mega Walk-In Drive – OTC Account Activation & Setup 18th to 20th Aug

HCLTechIndia
6 days ago
Job description

HCLTech Mega Walk-In Drive – OTC Account Activation & Setup | 3-7 Yrs Exp | Chennai

We are hiring experienced professionals for the role of at OTC Account Activation & Setup HCLTech

Interview Location :

HCL Technologies Ltd, Tower 4 No. 602 / 3 / 138, Special Economic Zone, Elcot-Sez, Medavakkam High Road, Sholinganallur, Chennai - 600119

️ Interview Date : 18th to 20th Aug 2025

⏰ Interview Time : 10 : 00 AM – 3 : 00 PM

Work Location : Chennai

HR SPOC : Harish. K

Experience Required : 3 -7 Years (only eligible)

Shift : US Shift

Notice Period : Immediate Joiners

  • Carry a copy of your updated resume.
  • Bring a valid government ID proof (Aadhaar / PAN / Driving License).
  • Arrive at the venue between 10 : 00 AM to 3 : 30 PM for registration.

Account Activation

  • Review and approve standard account setup requests.
  • Coordinate with compliance and finance teams for KYC checks.
  • Monitor SLAs for account creation and updates.
  • Resolve discrepancies in submitted account data.
  • Support internal audits by providing account documentation.
  • Train new joiners on account setup procedures.
  • Generate reports on account creation volumes and turnaround times.
  • Assist in implementing minor process improvements
  • Team Management : Ability to assign tasks, monitor workloads, and support team performance.
  • Escalation Handling : Resolve complex or high-risk account setup issues.
  • Root Cause Analysis : Investigate recurring errors and implement corrective actions.
  • Policy Enforcement : Ensure adherence to data governance and compliance standards.
  • Cross-Functional Collaboration : Work with IT, finance, and compliance teams.
  • SOP Maintenance : Update and enforce standard operating procedures.
  • Coaching Skills : Mentor junior staff and conduct knowledge-sharing sessions.
  • Account Activation – credit review

  • Oversee end-to-end setup and activation of Credit cards and linked accounts using Credit Card systems.
  • Able to navigate and validate customer related information in Credit Card system and customer provided documents.
  • Collaborate with internal teams (Compliance, IT, Customer Service, Risk, Credit) to ensure smooth onboarding and card activation.
  • Ensure adherence to regulatory standards including KYC, Credit Scores, and PCI-DSS during onboarding and account setup.
  • Monitor and report on key performance indicators (KPIs) such as setup turnaround time, error rates, and customer satisfaction.
  • Troubleshoot and resolve issues related to card setup, SAP integration, and account configuration.
  • Participate in system upgrades, UAT testing, and process improvement initiatives.
  • Maintain documentation for procedures, workflows, and compliance audits.
  • Knowledge of working in SAP Customer Master Data module
  • Experience with Credit Card similar card systems.
  • Bachelor’s degree in Finance, Business Administration, or experience in related field.
  • 2+ years of hands-on experience in SAP (FI, CRM, FSCM).
  • Strong understanding of card services, account setup workflows, and financial operations.
  • Familiarity with compliance frameworks.
  • Proficient in SAP reporting tools, MS Excel, and workflow automation platforms.
  • Excellent communication, analytical, and stakeholder management skills.
  • Create a job alert for this search

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