HCLTech_Hiring_Freshers for SAP Basis

Job Description :

Looking for recent Graduate who have completed SAP Basis training from any institute

Post initial KT training, primary role of candidate will be queue management in ServiceNow for PC3-MSM team.

During shift hours will keep an eye on new tickets assigned to MSM queue and ensure IRT achievement by following up with respective dCEMs

With guidance of SDM & Senior leaders will support in workload distribution of cases

Will do OJT by shadowing senior dCEM in team to understand the process of supporting different type of Incidents / Service Requests

Kind Note : This requirement is for Noida Location.