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Developer II, Product (Microsoft Dynamics 365)

Developer II, Product (Microsoft Dynamics 365)

American Bureau of ShippingPune, Maharashtra, India
13 hours ago
Job description

We are seeking a passionate and experienced Microsoft Dynamics Technical Consultant / Developer with to years of experience to join our dynamic team. The ideal candidate will be responsible for the end-to-end implementation, customization, integration, and support of various Dynamics modules, including Sales, Marketing, Project Operations, Customer Service, Field Service, Omnichannel, and Portals. This is an exciting opportunity to work in a cross-functional environment, delivering scalable solutions that empower business users.

What You Will Do :

  • Work on full lifecycle projects across multiple Dynamics CRM modules such as Sales, Marketing, Project Operations, Customer Service, Field Service, Omnichannel, and Portals.
  • Customize and configure entities, forms, dashboards, and business process flows.
  • Develop and deploy solutions using Plugins, Workflows, JavaScript, C, Power Platform, and Azure Services.
  • Collaborate with stakeholders to gather requirements, propose solutions, and ensure alignment with business goals.
  • Create reports and dashboards using Power BI to visualize KPIs and business insights.
  • Implement secure, scalable integrations using Web APIs, Azure Logic Apps, and Azure Functions.
  • Configure and enhance portal and omnichannel experiences for customer engagement.
  • Troubleshoot issues, perform root cause analysis, and deliver timely fixes.
  • Participate in DevOps processes including CI / CD pipelines and solution deployments.
  • Document technical designs, maintain version control, and ensure knowledge transfer.

What You Will Need :

  • Bachelor's degree in Computer Science, Information Technology, or a related discipline.
  • Minimum + years of hands-on experience with Microsoft Dynamics CRM, Power Platform, and other Dynamics modules.
  • Strong background in CRM customization, integration, and development using Microsoft technologies.
  • Solid understanding of SDLC, ALM, and agile methodologies.
  • Experience working with enterprise customers and multi-module implementations.
  • Education & Experience

  • Required - years’ work experience.
  • Minimum years of full-time education
  • Microsoft Dynamics and Power Platform certification is a plus.
  • Knowledge, Skills & Abilities

    Must Have Skills :

  • Hands-on experience with Dynamics CRM modules : Sales, Marketing, Project Operations, Customer Service, Field Service, Omnichannel, and Portals.
  • Strong development skills in C, JavaScript, HTML / CSS, SQL, JSON.
  • Proficiency in Power Platform : Power Apps (Canvas & Model-driven), Power Automate, and Power Pages.
  • Experience with Azure Integration Services, including Logic Apps and Functions.
  • Knowledge of Plugin development, custom workflows, and JavaScript form scripting.
  • Familiarity with Power BI for dashboard and report development.
  • Experience with CI / CD pipelines, solution deployment, and version control via Azure DevOps.
  • Skilled in API development, Postman, and SharePoint integration.
  • Ability to manage security roles, perform troubleshooting, and handle end-to-end support.
  • Good to Have Skills :

  • Experience with IoT and geo-coding integrations in Field Service.
  • Knowledge of Adaptive Cards, Bot Framework, and Live Chat in Omnichannel.
  • Familiarity with Real-time Marketing Journeys and Event Management.
  • Exposure to ERP or financial system integrations in Project Operations.
  • Supportive Microsoft Dynamics and Power Platform certifications.
  • Ability to collaborate with cross-functional teams for requirement gathering and functional mapping.
  • Participation in all phases of the SDLC, from development to deployment and support.
  • Experience supporting UAT and post-production phases.
  • Skills in documenting technical solutions, knowledge sharing, and mentoring.
  • Strong analytical, troubleshooting, and multi-module handling capabilities.
  • Excellent communication and collaboration skills.
  • Reporting Relationships :

  • You will report to the Dynamics CRM Lead / Solution Architect.
  • You may also collaborate directly with Business Analysts, Project Managers, and Functional Consultants.
  • Working Conditions :

    The work environment will primarily be an air-conditioned office setting requiring the employee to sit for prolonged periods while concentrating on a computer screen.

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    Microsoft 365 Developer • Pune, Maharashtra, India

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