Customer Support Executive
Trupeer AIPānīpat, Republic Of India, IN21 hours ago
Job descriptionTroubleshoot issues and guide users through product workflows and best practices. Escalate complex technical problems to relevant teams and ensure prompt Maintain accurate records of interactions in the ticketing system. Contribute to knowledge base documentation and process improvements. Excellent English communication skills - both written and spoken. Willingness to work night / early morning hours (1 AM onwards) to support the 2–3 years of experience in customer support or a similar client-facing role. Tech-savvy with familiarity in ticketing systems (e.G., Zendesk, Freshdesk, Intercom) Strong problem-solving skills, patience, and customer-first attitude. Prior experience supporting SaaS products or B2B customers. Understanding of basic technical troubleshooting or onboarding processes. Opportunity to work closely with a global customer base and fast-growing startup Growth-oriented culture that values initiative, empathy, and ownership.
About Trupeer
Trupeer.Ai is a venture backed AI startup founded by serial entrepreneurs from IIT Delhi, IIT
Bombay, BCG, and Samsung Korea. Backed by RTP Global and Salesforce Ventures, the
platform is democratizing product content creation enabling anyone to instantly create
professional product videos and documentation for software. Similar to how Claude and
Cursor empower everyone to build software.
The platform is already trusted by 20,000+ teams, including Fortune 100 companies, Glean,
MIT, Accenture and more. Read here : Forbes feature.
Role : Customer Support Executive
We are looking for a proactive and empathetic Customer Support Executive to assist our
global customers, primarily based in the US. The ideal candidate should have excellent
communication skills, a strong grasp of support tools, and the ability to manage customer
queries with professionalism and care.
Key Responsibilities :
- Respond to customer queries via email, chat, and support tickets in a timely and
professional manner.
resolution.
Must-Have Skills :
US time zone.
and CRM tools.
Good to Have :
What We Offer :
team. Exposure to international client communication and modern support tools.
Create a job alert for this search
Customer Support Executive • Pānīpat, Republic Of India, IN
Related jobs)
- Promoted
Student Support Associate
PW (PhysicsWallah)Rohtak, Haryana, India The Student Support member role is a key position within our organization, primarily responsible for providing exceptional support to students who visit our support desk.
This role requires strong E...Show moreLast updated: 18 days ago
- Promoted
B2B Sales Executive
Asli AyurvedaKarnal, Haryana, India Sales Executive – B2B (Third-Party Manufacturing : Nutraceuticals, Herbal Cosmetics & Ayurvedic Medicines).Location : Taraori ( Karnal , Haryana).
Bharat’s leading luxury Ayurvedic contract manufactur...Show moreLast updated: 30+ days ago
- Promoted
Customer Support Executive
MTechZillapanipat, haryana, in At MTechZilla, we are passionate about building innovative tech solutions that empower businesses to thrive in the digital age.
We’re currently seeking an experienced Customer Support Executive to j...Show moreLast updated: 1 day ago
- Promoted
Customer Service Representative
TPNarela, Republic Of India, IN International Customer Support Executive.Gurgaon (Remote – Work From Home).Rotational, including night shifts.We’re looking for enthusiastic and customer-focused individuals to join our internation...Show moreLast updated: 15 days ago
- Promoted
Customer Relationship Executive
SWITRUS HOLIDAYSnarela, delhi, in Job Title : Customer Relations Executive (Tele-Sales).We are looking to hire an experienced, customer-oriented Customer Relation.
Executive to utilize inbound and outbound telephone calls to achieve...Show moreLast updated: 10 days ago
- Promoted
Customer Support Executive
Aasma Careersnarela, delhi, in We are hiring for a MNC Company for Language Interpreter (Customer Support) Role.Permanent Work From Home PAN India.Languages : - Excellent English +Hindi / Urdu / Gujarati / Punjabi / Bengali / Nepali / French...Show moreLast updated: 30+ days ago
- Promoted
Customer Support Executive
Trupeer AIpanipat, haryana, in AI startup founded by serial entrepreneurs from IIT Delhi, IIT.Bombay, BCG, and Samsung Korea.Backed by RTP Global and Salesforce Ventures, the.
Cursor empower everyone to build software.The platfor...Show moreLast updated: 1 day ago
- Promoted
Customer Support Representative
Kayana | Ordering & Payment Solutionsnarela, delhi, in Kayana is one of the fastest-growing companies, empowering small and medium-sized businesses with cutting-edge technology to compete with larger enterprises in the ordering and payments space.As a ...Show moreLast updated: 30+ days ago
- Promoted
Sales Support Executive
ConfidentialRohtak, India IT solutions partner, helping businesses simplify their technology needs.We enable companies to focus on their core operations while we manage their digital backbone offering everything from ERP an...Show moreLast updated: 4 days ago
- Promoted
Sales Executive
Thomas Cook India LimitedKarnal, Haryana, India Common Branch / Airport Operational responsibilities : .Responsible to acquire new business – by driving the assigned line of business & achieve the set sales targets.
Achieve the assigned revenue tar...Show moreLast updated: 21 days ago
- Promoted
Customer Support Executive
Zokopanipat, haryana, in As a Customer Support Executive, you will be at the forefront of our customer interactions, ensuring every query is resolved efficiently and carefully.
This role is exclusively focused on chat suppo...Show moreLast updated: 30+ days ago
- Promoted
Customer Support Specialist
Scry AInarela, delhi, in Years in Customer Support, Helpdesk, or Client Success.Scry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance.Our platforms C...Show moreLast updated: 30+ days ago
- Promoted
Customer Care & Sales Support Executive (UK Energy Market)
Energyex UKpanipat, haryana, in Customer Care & Sales Support Executive (UK Energy Market) – Remote / Delhi NCR.Oct–Mar : 1 : 30 PM – 10 : 30 PM IST.Mar–Oct : 12 : 30 PM – 9 : 30 PM IST (UK Business Hours).
Energyex is a UK-based consultanc...Show moreLast updated: 1 day ago
- Promoted
Support Executive - Games
XSQUADS Tech Private Limitednarela, delhi, in AM - 6 PM (First Shift), 5 PM - 2 AM (Second Shift), 1 AM - 10 AM (Night Shift).We are seeking a proactive and detail-oriented.
The candidate will be responsible for replying to players, organizing ...Show moreLast updated: 1 day ago
- Promoted
Sales Executive
Giant trussRohtak Tehsil, Haryana, India Manufacturing / Truss & Structural Fabrication.We are looking for a proactive and customer-focused.The ideal candidate should have strong communication, follow-up, and organizational skills.Serve a...Show moreLast updated: 1 day ago
- Promoted
Senior Customer Support Engineer
StitchFinnarela, delhi, in StitchFin is an innovative startup revolutionizing the healthcare space by building cutting-edge AI solutions.We’re building next-generation healthcare automation powered by AI.Our platform helps h...Show moreLast updated: 1 day ago
- Promoted
- New!
Culinary Support Executive
Mummas Cake by Mahekpanipat, haryana, in Culinary Support Executive (Pune).We're seeking a Culinary Support Executive to provide expert guidance and answer recipe queries for our online baking and cooking students.If you have a strong bac...Show moreLast updated: 14 hours ago
- Promoted
- New!
Customer Care & Sales Support Executive (Uk Energy Market)
Energyex UKPānīpat, Republic Of India, IN Customer Care & Sales Support Executive (UK Energy Market) – Remote / Delhi NCR.Oct–Mar : 1 : 30 PM – 10 : 30 PM IST.Mar–Oct : 12 : 30 PM – 9 : 30 PM IST (UK Business Hours).
Energyex is a UK-based consultanc...Show moreLast updated: 21 hours ago