Associate Senior Site Reliability Engineer

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

About the Role

We’re looking for a skilled Site Reliability Engineer (SRE) to join our platform engineering team supporting a critical enterprise grade .NET application hosted on Azure, with upcoming cloud transformation initiatives targeting Google Cloud Platform (GCP).

This role demands strong operational discipline, infrastructure-as-code expertise, and a solid understanding of both application and database ecosystems. You will work closely with development and infrastructure teams to improve system reliability, performance, scalability, and automation.

You will create a bridge between development and operations by applying a software engineering mindset to system administration topics. Your time will split between operations / on-call duties and developing systems and software to continuously improve system reliability and performance.

Key Responsibilities

Manage, monitor, and scale .NET-based applications hosted on Azure

Write and manage infrastructure as code using Terraform

Troubleshoot and optimize Microsoft SQL Server (MSSQL) databases

Ensure high availability and reliability of application services across environments

Automate build / deploy / monitoring pipelines (CI / CD, alerting, healing)

Participate in on-call rotation and own incident management / resolution workflows

Contribute to GCP migration planning and foundational infrastructure setup

Identify and implement SLOs, SLIs, and error budgets

Building systems to proactively monitor the health, performance and security of our production and non-production virtualized infrastructure.

Improving our monitoring and alerting systems to make sure engineers get paged when it matters (and don’t get paged when it doesn’t).

Use practices from DevOps and GitOps to improve automation and processes to make self service possible.

Safeguarding reliability. Ensuring that our services are highly available, resilient against disasters, self-monitoring, and self-healing.

Requirements

Must-Have Skills :

4–6 years in Site Reliability Engineering, DevOps, or Infrastructure Engineering roles

Experience with Azure cloud services and resource management

Hands-on with Terraform (HCL) for infrastructure provisioning

Proficient in .NET application support and performance tuning

Strong working knowledge of Microsoft SQL Server (MSSQL) or MySQL

Solid understanding of monitoring tools, logging frameworks, and observability practices

Experience with CI / CD pipelines (Azure DevOps preferred)

Nice-to-Have Skills :

Exposure to Google Cloud Platform (GCP) and multi-cloud architecture

Experience working on Windows-based server environments

Familiarity with containerization (Docker, Kubernetes)

Prior participation in cloud migration or modernization projects

Minimum Qualifications

BS in Computer Science, Information Technology, Business / Management Information Systems or related field or equivalent experience.

Typically minimum of 4 years relevant experience