This job offer is not available in your country.
![▷ [Only 24h Left] Technical Support Specialist](https://cdn-logos.talent.com/v1/logo/image?feedcode=attb-in&company_name=Cognizant){kind=logo}
▷ [Only 24h Left] Technical Support Specialist
CognizantCoimbatore, Tamil Nadu, India4 hours ago
Job descriptionResponse, diagnosis, resolution and tracking by phone, email, chat and social media of customer support queries. Maintain response and resolution speed as defined by SLOs. Keep high customer satisfaction scores and follow quality standards in 90% of cases. Use existing knowledge base to provide a customer facing root cause assessment. Provide customer facing bug progress summary using available tools and platforms. Handle escalations raised by customers and partners. Handle consults from the lower tier to assist in case resolution. Flexibility to work across multiple rotational shifts / night shifts Ability to work in a rich diverse environment, handle cultural and language differences and an effective communicator
Create a job alert for this search
Technical Support Specialist • Coimbatore, Tamil Nadu, India
Related jobs
Multiple Positions • Remote • Full-Time.GoZupees (Project Atlas – Agentic AI).Remote (Preference : Gurgaon / NCR).AI Agents for small businesses in the UK, helping them automate conversations, captu...Show moreLast updated: 3 days ago
- Promoted
Technical Support Specialist
NIKSUNPalakkad, IN Job Title : Junior Engineer, Technical Support, tier 2.NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next-generation technology that revolutionizes the way networks...Show moreLast updated: 30+ days ago
- Promoted
- New!
Technical Support Specialist
CognizantCoimbatore, Tamil Nadu, India Response, diagnosis, resolution and tracking by phone, email, chat and social media of customer support queries.Maintain response and resolution speed as defined by SLOs.
Keep high customer satisfac...Show moreLast updated: 3 hours ago
- Promoted
Technical Support Engineer
Alvaria CXPalakkad, IN From the merger of two leaders in the.ASPECT Software and Noble Systems, comes.A new global force delivering leading edge.
We blend the agility of a start-up mentality with the stability of an estab...Show moreLast updated: 14 days ago
- Promoted
- New!
D365 F&O Support Specialist
Olive Trees ConsultingPalakkad, IN Our client is a manufacturing company, headquartered in UK with their India office in Bangalore.This role is for a Senior Developer with significant DevOps experience.
Dynamics 365 Application Suppo...Show moreLast updated: 13 hours ago
- Promoted
Tier 1 Technical Support Engineer
Trantortiruppur, tamil nadu, in Rotational 8 hours shift (5 days a week).As a Tier 1 Technical Support Engineer for the project platform, you will be the first point of contact for technical issues experienced by users.You will b...Show moreLast updated: 3 days ago
- Promoted
- New!
Offshore IT Support
Insight GlobalCoimbatore, IN Insight Global is seeking offshore IT Support for one of Canada's largest independent retailer.This team is focused on upgrading store systems from Windows 10 to Windows 11.The team is currently de...Show moreLast updated: 13 hours ago
- Promoted
Technical Specialist
BirlasoftCoimbatore, IN Perform hands-on design and development for portal sites.Support activities for portal sites with focus on feature-rich design, usability, and site performance.
Deliver solutions based on requiremen...Show moreLast updated: 30+ days ago
- Promoted
Horizon VDI Support Specialist
Mastech DigitalPalakkad, IN Job Title : Horizon VDI Support Specialist.Need someone who will serve as the primary technical resource for supporting and maintaining the.
VMware Horizon VDI platform across all levels of the suppo...Show moreLast updated: 4 days ago
- Promoted
Information Technology Support Specialist
SISL GlobalTiruppur, IN C1-level proficiency in German (spoken and written).Good Business English skills (spoken and written).Remote technical support roles (L1 / L2 preferred).
Experience with remote technical support to en...Show moreLast updated: 23 days ago
- Promoted
Technical Support Engineer for a Web / Mobile application for US Company
Textellent, Inc.Tiruppur, IN Full Time | 100% Work From Home | US Office Hours.You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineeri...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Specialist
AppLogic NetworksTiruppur, IN As part of a Global Customer Technical Support team, this team provides post-sales support to Customers and Partners globally.
Supporting the customer / partner is done through diagnosis and trouble...Show moreLast updated: 30+ days ago
- Promoted
Support Operations Specialist for AI Product | Remote | UK timings | Multiple positions
GoZupees — Building AI Agents for Tomorrowtiruppur, tamil nadu, inRemote
- Promoted
Customer Support Specialist (unpaid)
SM Recordpalakkad, kerala, in SM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide.
Built on the principles of Technology and Trust, we are dedicated to max...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Engineer
Cimpresstiruppur, tamil nadu, in The role involves providing L1 and L2 support by monitoring and resolving infrastructure and application alerts using tools like SolarWinds and New Relic.
The candidate will coordinate with cross-fu...Show moreLast updated: 1 day ago
- Promoted
- New!
Customer Support Specialist
TUTOADDAPalakkad, IN This is a full-time role for a Customer Support Specialist.The Customer Support Specialist will be responsible for providing high-quality customer service by addressing customer inquiries, resolvin...Show moreLast updated: 13 hours ago
- Promoted
Support Specialist
Vista Applied Solutions Group IncPalakkad, IN Hiring for Support Specialist | Long term Contract | Remote.Title : Support Specialist – Horizon VDI.Provide Level 1–3 support for Horizon VDI user issues, including session performance, access, pri...Show moreLast updated: 14 days ago
- Promoted
Customer Support & Admin Specialist
PropertyLoopCoimbatore, IN Job Title : Customer Support & Admin Specialist.Remote (India-based preferred).Full-Time | Monday–Friday 9am–6pm UK | Alternate Saturdays 9am–4pm.
Competitive | Based on Experience.London’s fastest-g...Show moreLast updated: 30+ days ago
- Promoted
- New!
Customer Support Specialist
ReframeTiruppur, IN Reframe is the #1 app to help people cut back or quit drinking by combining neuroscience, psychology, and real human support.
We’re on a mission to help millions transform their relationship with al...Show moreLast updated: 3 hours ago
- Promoted
- New!
Information Technology Support Specialist
Insight GlobalCoimbatore, IN Insight Global is seeking offshore IT Support for one of Canada's largest independent retailer.This team is focused on upgrading store systems from Windows 10 to Windows 11.The team is currently de...Show moreLast updated: 13 hours ago
- Promoted
Customer Support Supervisor
Jet Stream Ent.Tiruppur, IN Advance Your Career as a Technical Customer Support Supervisor.Are you an experienced professional with a strong passion for leading technical customer support teams? We are looking for a dedicated...Show moreLast updated: 4 days ago