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Operations Lead

Operations Lead

Frugal TestingHyderabad, Telangana, India
14 hours ago
Job description

Exp Range : 3 to 6 years

Work mode : Work from Office

Location : Hyderabad

Looking for Immediate Joiners

18 Months Bond is Mandatory

Role & responsibilities

  • Strategic Planning & Goal Setting :

Set clear objectives and measurable goals for cross-functional teams. Monitor execution, ensure timely delivery, and realign strategies as needed.

  • Operational Oversight :

    • Manage day-to-day operations across multiple departments. Streamline workflows, remove inefficiencies, and ensure coordination among teams.

  • Team Collaboration & Leadership :

    • Act as the primary point of contact for internal teams. Address concerns, foster collaboration, and keep all teams aligned toward shared goals.

  • Daily Standups & Coordination :

    • Conduct daily team standups. Track progress, resolve blockers, and adjust task priorities to keep projects on track.

  • Client & Prospect Follow-ups :

    • Ensure timely follow-up communication with clients and prospects to maintain project momentum and positive relationships.

  • Communication & Documentation :

    • Handle professional email communications, document meeting minutes, maintain project reports, and follow up on action items.

  • Team Operations Management :

    • Oversee leave approvals and resource availability for non-tech teams to ensure uninterrupted operations.

  • Knowledge Management :

    • Mentor team members to create and maintain internal documentation, case studies, and success stories from client engagements.

  • Project Facilitation :

    • Organize and lead project team meetings. Ensure decisions and responsibilities are well-documented and implemented.

  • Tool Utilization :

    • Use Google Sheets, Asana, and Slack for task tracking, project planning, and team coordination. Leverage ChatGPT and other AI tools for operational support.

  • Performance Monitoring :

    • Track KPIs and identify trends to drive process improvements. Anticipate risks and opportunities and report them to leadership.

  • SOP & Policy Development :

    • Build, implement, and refine SOPs and company policies to enable scalable, long-term operational efficiency.

    Requirements

  • 3-6 Years of proven experience in Operations Management or a Similar role
  • Strong leadership, decision-making and team management abilities
  • Proficient in workflow optimization, performance monitoring and conflict resolution
  • Skilled in Google Suite (Docs, Sheets, Slides, Tasks)
  • Hands-on experience with project management tools like Asana and Slack
  • Excellent written and Verbal communication skills
  • High attention to detail and analytical thinking
  • Ability to thrive in a fast-paced, evolving work environment
  • Need to work on Saturday's and flexible as well
  • Need to work as Floor In-charge also

    • Perks and benefits

  • Attractive Hikes
  • Health Insurance

    • Contact details :

    Phone Number : 9154763868

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    Operation • Hyderabad, Telangana, India