Servicenow - Itom Admin / Developer

Role- Servicenow -ITOM (CMDB, Discovery,Service Mapping, Event Management)

Experience-5-14yrs

Location - Hyderabad / Chennai

Shift- 3pm-12am

JD : Job Description :

As a ServiceNow Administrator, your primary responsibility will be to manage and optimize the ServiceNow platform to support the organization's IT Operations Management (ITOM) and IT Service Management (ITSM) processes. You will collaborate with cross-functional teams to ensure the platform meets business needs and aligns with ITIL best practices.

Roles & Responsibilities :

1. Configuration and Customization :

• Configure and customize ServiceNow modules based on business requirements.
• Develop and maintain workflows, business rules, UI policies, and client scripts.

2. System Administration :

3. Integration :

4. ITOM Configuration and development :

5. Upgrades and Patch Management :

Qualifications :

Preferred Skills :