Salesforce BA

ConfidentialIndia

11 days ago

Job description

Role : Salesforce Business Analyst

Experience : 3.5 to 4.5years

Type : Permanent

Location : Noida(Sector 142)

Mode : Work from office

Notice : Immediate

RESPONSIBILITIES

Work with clients and end users to gather, understand, and define business requirements
Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients
Work collaboratively with team members to design a solution that will meet a clients business requirement and fulfill user stories
Complete the configuration for user stories within Salesforce, AppExchange products, or other cloud-based technologies
Collaborate with developers to test and verify that solutions will meet the business requirements
Evaluate and incorporate new technologies into new and existing frameworks and solutions as applicable
Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end user training

REQUIREMENTS

5+ years of experience in IT, preferably Salesforce CRM.

Strong experience in Salesforce(sales,services,Health cloud), with hands-on implementation experience of at least 1-2 projects.

Experience using Salesforce or similar CRM Products to develop client or business solutions

Hands on experience configuring Salesforce or similar CRM Product, including workflows

Good to have any Salesforce certification.

Hands-on Experience in automation such as Workflow, Process builder, and Flows(In- depth (Knowledge is mandatory)

Experience in Sales Cloud, Service Cloud, Marketing Cloud

Experience in user acceptance testing, and end-user training.

Coding skills are a bonus but not mandatory.

Must have experience in handling multiple projects and delivering them on time.

Excellent communication skills and ability to communicate at all levels of the organization

Skills Required

Service Cloud, User Acceptance Testing, Flows, Sales Cloud, Salesforce Crm

Salesforce Ba • India