Graduate Order Management & Technical Support

We are looking for a junior or a fresh graduate to join our team at Multi-Wing India in Pune as a Graduate Order Management & Technical Support. This is a full-time, 100% on-site role based in Pune , offering an exciting opportunity to start your career in an international manufacturing company. We welcome applications from fresh graduates as well as junior professionals with some initial experience , who are eager to learn, grow, and contribute to our team.

Summary of responsibilities :

As a Graduate Order Management & Technical Support , you will be responsible for handling orders from MWIN customers managed by the designated Sales Account Holders. You will provide service in a way that secures Multi-Wing’s position as a valued commercial partner and a leading supplier of axial impellers.

You will also be responsible for effective cooperation with the Sales, Production, Purchasing, and Shipping teams at MWIN, enabling Multi-Wing to deliver operational excellence in line with our value proposition.

Areas of Responsibility :

Customer account management

Identifying and developing new customers

Understanding customers’ application requirements and recommending suitable products

Managing end-to-end sales solutions and the customer support cycle

Preparing technical and commercial agreements with customers

Coordinating orders with production and logistics teams

Addressing and resolving customer issues and complaints

Reading technical drawings and releasing BOMs in the ERP system, including reporting and maintaining data

Performing ad-hoc activities and projects as assigned by management

Key Responsibilities :

Solid technical background with a degree in Mechanical Engineering

Excellent interpersonal, communication, and negotiation skills

High level of enthusiasm and persistence in achieving goals

Highly structured, analytical, detail- and fact-oriented

Autonomous, visionary, innovative, proactive, and self-motivated

What we offer : 5-day working week

Medical & accident insurance covered by the company

Free health check-up for employees

Free canteen facility

A challenging role in a global company

Good opportunities to create visible and measurable results

Competitive salary package

Our Company :

Multi-Wing’s corporate culture is characterised by dynamism, continuous development, and adaptability, with structure and planning as key elements. We are passionate and proud of Multi-Wing, we embrace diversity, and we believe that flexibility, combined with mutual respect and integrity, provides the foundation for a work environment and corporate culture that support Multi-Wing’s vision : committed to Environment and Safety by Shaping Airflow for Future Generations. This vision guides our standards for how we work and interact.

The Multi-Wing Group is present in around 26 countries, with major bases in India, Australia, China, Spain, France, Italy, Germany, the Czech Republic, Singapore, and Denmark.

Our continuous success and growth depend entirely on the qualifications, competencies, motivation, and engagement of our employees. Therefore, we focus on enabling each employee to reach their full potential through training and development, supported by an HR policy that ensures both the well-being and professional growth of all staff.

For more information, visit www.multi-wing.com