Process Trainer

Process Trainer,

Should have at least 2 yrs experience as trainer in BPO-(Domestic BPO)

Should know Malayalam or Tamil, Kannada

• Collaborate with managers to identify and assess company training needs
• Utilize data analytics to pinpoint areas requiring improvement and development.
• Design and implement an effective training curriculum that meets organizational needs.
• Develop training materials, including module summaries,
• Train and guide new employees to ensure a smooth onboarding process.
• Develop monitoring systems to ensure all employees are performing their job responsibilities as per training.