Technical Service Manager (TSM)

Please apply only if you are interested in Contract Roles and willing to work in different time zones.

TSM Experts for Migration, Upgrade and Network.

Role : Technical Service Manager (TSM)

Start Date : ASAP

End Date : 12months+ extension

Location : 100% Remote

Capacity : 5 days a week

Language : English

Job Description :

Technical Service Manager (TSM) acts as a trusted technical advisor in the safeguarding and optimization of customer investments into the managed cloud environment. TSM governs managed cloud customer relationship management from a technical perspective, while advocating for the customer. TSM will work as a team with CDMs and cloud internal service delivery to serve and delight the end-customers, by providing quality services to satisfy their needs and resolving technical complexities throughout their entire lifecycle in cloud environment.

Migration

Skill Set :

• Strong SAP Basis & infrastructure experience of minimum 6 to 8 years
• Should have minimum 2 years of hands-on experience on SAP Migration projects and cloud integration knowledge
• Should have knowledge on Hyperscalers – Azure, AWS & GCP
• Prior experience with Enterprise cloud services & SAP RISE Migration would be an added value
• Certification on SAP Migration would be added advantage
• Required to work during weekends to support cutovers

Upgrade

Skill set :

Network

Skill set :