Senior Manager Project Management

Senior Manager– Project Management

Pune

Role purpose

As a Regional Manager, Project Management , you will be responsible for leading a team of approximately 10 or more Project Managers and Scrum Masters to ensure the successful delivery of complex, multi-phase customer implementations. This role combines strategic oversight with hands-on project execution, requiring deep expertise in project planning, stakeholder engagement, and cross-functional coordination.

Duties & Responsibilities :

Strategic Leadership In partnership with the VP of Program Management and other Regional Managers, drive program management strategy in alignment with company vision and objectives.

Portfolio Oversight : Oversee the end-to-end delivery of regional, large-scale programs across diverse client portfolios, ensuring adherence to quality standards, timelines, and budget constraints.

Regional Team Leadership : Lead, mentor, and develop a regional team of Project and Scrum Masters fostering a culture of trust, transparency, excellence, innovation, and continuous improvement.

Stakeholder Management : Build and maintain strong relationships with key stakeholders, including clients, executive leadership, and cross-functional teams, to ensure successful program delivery and customer satisfaction for your regional customers.

Customer Engagement : Represent the Customer Delivery team in customer-facing forums such as Quarterly Business Reviews (QBRs), Steering Committee meetings, and Executive Status Updates. Provide clear, data-driven insights into project health, risks, and strategic alignment. Act as a regional deputy for the VP of Program Management.

Process Improvement : Work closely with the VP of Program Management to implement and refine project management methodologies, tools, and governance frameworks to enhance delivery efficiency.

Risk & Issue Management : Proactively identify, assess, and mitigate risks across your regional portfolio, ensuring timely resolution of issues.

Reporting & Analytics : Monitor project health, resource utilization, and financial performance of your regional portfolio; provide regular updates to senior leadership.

Knowledge, Experience & Skills :

Experience : Proven experience managing project management teams for large-scale implementations across multiple geographies or business units.

Stakeholder Management : Strong stakeholder management and customer service skills, with experience in engaging with C-level executives and senior stakeholders.

Strategic Thinking : Strong strategic thinking and problem-solving abilities, with the capability to translate strategic objectives into actionable plans and deliverables.

Change Management : Excellent knowledge of change management principles and practices, with the ability to drive and manage organizational change effectively.

Industry Knowledge : Prior experience in professional services, software delivery, and implementation, ideally with a deep understanding of the travel industry trends and client needs. Education : Bachelor’s degree in a relevant field is required; an advanced degree (e.g., MBA) is highly desirable.

What do we offer?

Open culture and challenging opportunity to satisfy intellectual needs

Work-life balance

Excellent, dynamic and multi cultural environment.