Senior Principal Consultant – Solution Architect - Service Now

Inviting Applications for the role of Senior Principal Consultant - Solution Architect - Service Now

In this role, you will provide technical leadership to the team & work closely with client enterprise architecture team and client ServiceNow Teams

Responsibilities

• . Provides technical leadership to the team
• . Creates and maintains a detailed view of the existing architecture
• . Designs and collaboration with Business Process Analysts andDevelopers in the creation of aHigh-Level Solution Design Document.
• . Defines and communicates, at an architectural and design level, technical solutions aligned with business problems and systems architecture.
• . Ensures technical governance process and policies are being adhered to.
• . Provides architectural controls to ensure the correct technical solutions are used when delivering business solutions.
• . Creates and maintains a detailed view of integrations
• . Creates and maintains a Technical Implementation Roadmap.
• . Resolves technical escalations, including responding to defects
• . Participates in process workshops
• . Works closely with client enterprise architecture team and client ServiceNow Teams
• . Periodically Reviews Configuration to ensure Platform health
• . Assesses instance health (performance, manageability, usability, scalability, upgradability, and security) by conducting ServiceNow Health Scan
• . Reviews design and code per sprint to ensure quality
• . Provides hands on assistance with the detailed design and implementation approach of selected projects.
• . Ensures design is within the boundaries of Licensed modules else communicates changes in license to the client.
• . Maintains expert knowledge of the ServiceNow platform, products, capabilities, and ecosystem.
• . Assists in migrating configuration across instances
• . Support COE in continuous development of training paths for professional advancement.
• . Contribute to ongoing definition of best development and solution practices.
• . Lead training workshops as means to spread experiences gained across the practice.

Qualifications we seek in you!

Minimum Qualifications / Skills

Preferred Qualifications / Skills