Senior Engineer, IT Process Automation

This job is with HP, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Senior Engineer, IT Process Automation

Description -

Job Summary

We are seeking an experienced and highly skilled Master Engineer to serve as the IT Architect for IT Process Automation and the Configuration Management Database (CMDB) Champion.

This critical role will lead IT automation initiatives and oversee the full deployment and optimization of ServiceNow Discovery across servers, storage, and network devices in data centers.

The ideal candidate will bring deep technical expertise, strong troubleshooting capabilities, and a strategic vision to transform and optimize IT operations.

Key Responsibilities

• IT Process Automation Delivery
• Lead the design, development, and deployment of complex IT process automation solutions across infrastructure and operations.
• Drive innovation in automation strategies to enhance efficiency, reduce manual intervention, and improve service reliability.
• Provide technical leadership and guidance to engineering teams on automation best practices and frameworks.
• CMDB Champion
• Own the end-to-end strategy and execution of CMDB architecture, ensuring data accuracy and completeness.
• Fully deploy and optimize ServiceNow Discovery across servers, storage, and network devices in data centers.
• Define and enforce governance policies to maintain the integrity and health of the CMDB.
• Architecture Leadership
• Act as the chief architect for IT process automation, providing strategic direction and innovative solutions to support evolving business needs.
• Collaborate with stakeholders to design scalable, resilient, and secure IT solutions.
• Technical Problem Solving
• Serve as the escalation point for complex technical issues, providing expert-level troubleshooting and resolution.
• Analyze and resolve performance and integration challenges across IT systems.
• Collaboration and Mentorship
• Partner with cross-functional teams, including infrastructure, operations, and cybersecurity, to deliver high-impact solutions.
• Mentor and develop engineers, fostering a culture of technical excellence and innovation.

Education & Experience Recommended

Preferred Certifications

Knowledge & Skills

Cross-Organizational Skills

Impact & Scope

Complexity

Job -

Software

Schedule -

Full time

Shift -

No shift premium (India)

Travel -

Relocation -

Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP's EEO Policy or read about your rights as an applicant under the law here : 'Know Your Rights : Workplace Discrimination is Illegal'

Skills Required

Java, Servicenow, Javascript, Css, Ansible, Cmdb, Microsoft Azure, Html, Python, Sql, Angular