Job Title : Client Relationship Manager
Location : Gurgaon
Brand : Minizmo
Role Overview :
Manage customer relationships, run engagement campaigns, and enhance retention and loyalty across Minizmo’s digital channels.
Key Responsibilities :
- Manage CRM systems & customer data
- Plan & execute email, SMS, WhatsApp & loyalty campaigns
- Track customer behaviour & improve retention
- Coordinate with marketing & sales for seamless customer experience
- Monitor campaign performance & generate reports
Requirements :
2–5 years’ CRM or customer engagement experienceKnowledge of CRM platforms (HubSpot, Zoho, etc.)Analytical mindset with strong communication skills