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Backend Support Executive (Non-Voice Process)

Backend Support Executive (Non-Voice Process)

Credquealappuzha, India
5 days ago
Job description

Location : HSR Layout Harlur Road

Employment Type : Full-time

Experience : 0–2 years (Freshers welcome)

About Credque

Credque is a CRM tech company focused on helping businesses streamline customer management, automate operations, and enhance sales efficiency through smart, data-driven solutions. We’re a fast-growing startup with a collaborative work environment where learning and innovation go hand in hand.

Key Responsibilities

  • Handle data entry, verification, and backend updates in the CRM system.
  • Process and manage client information accurately within internal tools.
  • Coordinate with internal teams (Sales, Tech, and Operations) for data-related tasks.
  • Prepare daily reports and summaries of backend operations.
  • Ensure timely completion of assigned tasks and maintain process quality standards.
  • Identify and escalate discrepancies or system issues to the concerned team.

What we're looking for

  • Strong attention to detail and good typing accuracy.
  • Proficiency in Excel, Google Sheets, and data entry tools.
  • Basic understanding of CRM or database management preferred.
  • Good written communication and problem-solving skills.
  • Ability to multitask and work independently in a fast-paced environment.
  • Bachelor’s degree in any discipline (B.Com / BCA / BBA preferred).
  • Why join US

  • Fast-growing CRM tech company with learning opportunities.
  • Friendly, team-driven startup culture.
  • Skill development in CRM tools and backend operations.
  • Opportunity to grow into process or operations roles.
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    Backend Executive • alappuzha, India

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