Senior Engineer [T500-20129] [01 / 10 / 2025]

ANSR is hiring for one of its clients.

About ArcelorMittal :

ArcelorMittal was formed in 2006 from the strategic merger of European company Arcelor and Indian-owned Mittal Steel. Over a journey of two decades, we have emerged as the world's leading steel and mining company, exerting our influence across 60+ countries with a robust industrial footprint in 18.

We are a global team of 158,00+ talented individuals committed to building a better world with smarter low-carbon steel. Our strategies are not just about scale; they're also about leading a transformative change where innovation meets sustainability. We supply to major global markets—from automotive and construction to household appliances and packaging—supported by world-class R&D and distribution networks.

ArcelorMittal Global Business and Technologies in India is our new hub of technological innovation and business solutions. Here, you'll find a thriving community of business professionals and technologists who bring together diverse and unique perspectives and experiences to disrupt the global steel manufacturing industry. This fusion ignites groundbreaking ideas and unlocks new avenues for sustainable business growth.

We nurture a culture fueled by an entrepreneurial spirit and a passion for excellence, which prioritizes the advancement and growth of our team members. With flexible career pathways and access to the latest technology and business tools, we offer a space where you can learn, take ownership, and face exciting challenges every day.

ArcelorMittal is looking for :

CRM Expert (m / f)

Tasks :

The CRM Expert mission will be :

• Project Management / digitalization in the commercial area
• Create with business the book of requirements / change requests document according to the business needs
• Support the business to define and describe the exact needs in a systematic and structured way
• Prepare Requests for Proposals and manage vendors technical answers
• Prepare, organize and facilitate workshops
• Perform the gap analysis between requirement and to be solution.
• Design and document the business process that include to be solution.
• Align business processes across agencies.
• Prepare and execute all elements of a project, like project planning, project scheduling, team management, SteerCo etc.
• Manage delivery team in developing and implementing applications
• Collaborate with technical demand teams and business change managers
• Prepare, organize and execute key user training
• Manage the user acceptance (change management) and smooth roll out of the applications
• Create and execute the roll-out plan
• Emerging technologies / industry trends watch and apply them when relevant.

All these activities must be handled in full compliance with the IT General Compliance rules and the SOX rules that are applied in the ArcelorMittal group.

What you will need :

Other applicant attributes considered as a plus :

Languages :

What we will offer :