WFM Systems Integration Consultant

Hi All,

We are hiring WFM Solution Consultants for one of our clients in Pune

Experience : - 2-10 Yeras

Pune

Full Time

Immediate to 30 days' Notice period

Skills Required : - UKG WFM or WFM experience from any other products

WFM - Solution Consultant (SC)

Role Overview As a Solution Consultant, you will play a pivotal role in delivering superior workforce management solutions to our clients. You will be accountable for your own success, utilizing your expert knowledge of workforce management software to design and implement solutions that maximize benefits for our customers. Your superior communication and presentation skills, coupled with your ability to manage complex environments and client relationships, will ensure your success in this role.

Key Responsibilities :

• Requirement Assessment : Conduct workshops with senior members of customer organizations to drive requirement assessments.
• Solution Design : Architect comprehensive solutions that integrate UKG Pro WFM (Dimensions) with third-party products, ensuring alignment with business goals.
• Customization and Integration : Design and implement customizations and integrations to meet specific client needs.
• Documentation : Collect, analyze, validate, and document business requirements, creating detailed technical specifications for the implementation team.
• Build and Configuration : Oversee the build and configuration of the system, ensuring adherence to the original design and client requirements. Provide expert knowledge and best practices during the Build phase.
• Testing Support : Provide guidance and support during the testing phase, including functional testing, integration testing, and user acceptance testing (UAT).
• Best Practices : Advocate for and implement industry best practices in workforce management, process optimization, and system configuration.
• Effective Communication : Effectively communicate complex technical concepts to both technical and non-technical stakeholders using use cases, visual diagrams, and process flow charts.
• Client Management : Foster strong relationships with client Project teams, acting as a trusted advisor and ensuring high levels of client satisfaction.
• Mentoring : Mentor and provide guidance to team members on advanced modules and solutioning aspects.
• Travel : Travel up to 25% may be required to meet with clients and support project implementations.

Qualifications :