Client Relationship Manager

Company Description

B&B Associates LLP is an all-service law firm in India, headquartered in Panchkula. Known for its distinguished advocates and legal researchers, the firm serves elite national and international clients, managing some of the most critical lawsuits in the region. With a legacy stretching into its third generation, the firm emphasizes ongoing research and learning. B&B Associates LLP operates in Chandigarh, Supreme Court of India, High Court of Punjab & Haryana, High Court of Delhi, and various district courts, covering a wide range of practice areas including criminal, civil, corporate, and family law.

Role Description

This is a full-time, on-site role for a Client Relationship Manager located in Panchkula. The Client Relationship Manager will be responsible for managing client relationships, ensuring client satisfaction, and addressing client queries and concerns. They will also coordinate with legal teams to provide timely updates to clients, manage client documentation, and facilitate communication between clients and the firm. Additionally, the role includes identifying potential client needs and opportunities for the firm.

Qualifications

• Strong communication and interpersonal skills
• Experience in client relationship management and customer service
• Ability to manage client documentation and maintain records
• Knowledge of legal processes and terminology is a plus
• Organizational and multitasking skills
• Proficiency in MS Office and CRM software
• Ability to work independently and as part of a team
• Bachelor's degree in Business Administration, Law, or a related field