CS Associate NMD

Job Accountabilities

This role is responsible for respective building and all the soft / administration services :

• Ensure all employee services like HK, Pantry, Food Court, Shifting, Pest control, tea vending, furniture, painting, civil, carpentry, electrical, mechanical and other utilities are carried out as per SLA & OLA in respective buildings / phases by continuously liaising with respective disciplinary head.
• Meeting employees based on the needs improvement feedback received through survey and ensure corrections and communicate feedback to employees to close the loop.
• Ensure daily rounds are taken in respective buildings / phases to monitor upkeep of buildings / phases.
• Ensure smooth functioning and services of Business Centre's in respective buildings / phases.
• Ensure all fire fighting equipments are healthy and extinguishers are tested and refilled in time in respective building / phases.
• Ensure all pantries / conference rooms / meeting rooms / business centres should be in excellent condition in respective building / phases.
• Support employee engagement activities & events.
• Ensure all unsafe conditions are corrected.
• Liaise with module coordinators / fire wardens.
• Maintain PR with important stakeholders to improve service standards.
• Ensure timely ground support during emergency situation # on site or off the site.
• Ensure smooth conduct of all the VVIP visits.
• Liaise for support for completion of shifting like material, loaders, vehicle etc.
• Ensure updation of seating plan in the system.

Skill & Competencies

Skills (Behavioural & Technical)

Education Required

Experience Required