Gold Loan manager

Company Description

Salary Champion is one of India’s most trusted financial partners, specializing in transparent and swift salary advances and personal loans. As a leading Non-Banking Financial Company (NBFC), we strive to empower individuals by offering financial solutions that help navigate challenges confidently and conveniently. With customer-centric services and a commitment to innovation, Salary Champion provides financial stability and support to empower people across India.

Role Description

We are seeking a motivated and detail-oriented Gold Loan Manager for an on-site, full-time role located in Delhi, India. The Gold Loan Manager will be responsible for overseeing gold loan operations, including business development, customer relationship management, loan processing, and ensuring compliance with financial and regulatory norms. The role involves promoting gold loan products, evaluating customers' eligibility, monitoring repayment schedules, and maintaining strong customer satisfaction levels while achieving business targets.

Qualifications

• Proficiency in managing Gold Loan operations, including business development and loan processing.
• Strong skills in customer relationship management to achieve high client satisfaction and retention.
• Knowledge of financial regulations, compliance standards, and risk assessment for loan approvals.
• Effective organizational, problem-solving, and team management skills.
• Excellent communication and interpersonal skills to cater to clients and work collaboratively with internal teams.
• Proven ability to meet sales targets and drive business growth in the financial domain.
• Prior work experience in gold loans or related financial products is preferred.
• A bachelor’s degree in finance, business administration, or a related field is required.
• Proficiency in using financial software and tools will be advantageous.