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Senior Manager Business Operations
Senior Manager Business OperationsAscendion • malappuram, kerala, in
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Senior Manager Business Operations

Senior Manager Business Operations

Ascendion • malappuram, kerala, in
4 days ago
Job description

Job Title : Operations Leader

Location : Ascendion Bangalore Office

Role Overview :

The Operations Leader will be responsible for overseeing end-to-end project operations, ensuring optimal resource utilization, cost efficiency, timely billing, and effective coordination between delivery, finance, and leadership teams. The role demands a proactive leader with strong analytical, operational, and stakeholder management skills to drive project performance and profitability.

Key Responsibilities :

1. Project Oversight & Operations Management

  • Oversee project operations across all phases to ensure seamless execution and delivery.
  • Manage resource allocation and deallocation aligned with project demand and timelines.
  • Track project progress, identify bottlenecks, and implement corrective actions.

2. Efficiency & Performance Improvement

  • Drive operational efficiency through continuous monitoring and planning.
  • Develop dashboards and reports for performance tracking and proactive planning.
  • Identify process gaps and implement improvement initiatives to enhance productivity.
  • 3. Financial Tracking & Cost Management

  • Monitor project financials, including cost projections versus actuals.
  • Track and report operating costs, ensuring alignment with budgetary goals.
  • Drive cost optimization initiatives to improve project profitability.
  • 4. Financial Governance & Reconciliation

  • Ensure billing and contract renewals are completed accurately and on time.
  • Maintain accurate records for audits and management reviews.
  • 5. Stakeholder Management & Reporting

  • Prepare and present operational and financial reports to senior management, highlighting current status, risks, and forecasts.
  • Conduct regular cadence meetings with leadership and project stakeholders.
  • 6. Issue Resolution & Risk Management

  • Proactively identify operational risks and implement mitigation plans.
  • Primary escalation point for operational matters within the project and for timely resolution.
  • Key Skills & Competencies :

  • Strong understanding of project operations, financial governance, and resource management.
  • Proficiency in project tracking tools and reporting dashboards.
  • Analytical and data-driven decision-making skills.
  • Excellent communication, coordination, and stakeholder management abilities.
  • Experience in driving cost optimization and operational efficiency initiatives.
  • Proactive approach with strong problem-solving orientation.
  • Qualification & Experience :

  • Bachelor’s degree in Business Administration, Operations Management, Finance, or a related field (MBA preferred).
  • 10+ years of experience in project operations, resource planning, or delivery governance roles within IT / Professional Services industry.
  • Proven experience managing large-scale, multi-location projects.
  • About Ascendion :

    Ascendion is a leading provider of AI-first software engineering services. Our applied AI, software engineering, cloud, data, experience design, and talent transformation capabilities accelerate innovation for Global 2000 clients. Headquartered in New Jersey, we have a presence in 12 countries and 40+ global offices across North America, Europe, and APAC. We are committed to building technology powered by Generative AI with an inclusive workforce, service to our communities, and a vibrant culture.

    Learn more at www.ascendion.com.

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    Operation Manager • malappuram, kerala, in

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