Job Summary
The Business Systems Analyst (BSA) serves as a liaison between business stakeholders and technical teams to ensure business requirements are accurately captured, analyzed, and implemented in system solutions. The BSA plays a key role in aligning IT systems with business goals by gathering requirements, analyzing processes, and recommending technology-based improvements.
Key Responsibilities
- Work with stakeholders to gather, analyze, and document business and system requirements
- Translate business needs into functional specifications for development teams.
- Facilitate meetings and workshops to define project scope, objectives, and deliverables.
- Evaluate current systems and identify areas for improvement or optimization.
- Collaborate with developers, QA, and project managers to ensure requirements are understood and implemented correctly.
- Support UAT (User Acceptance Testing) by preparing test cases, coordinating testing efforts, and validating results.
- Create and maintain documentation such as process flows, use cases, and requirement traceability matrices.
- Act as a subject matter expert (SME) for supported systems and processes.
- Assist in change management activities, including training and communication.
- Monitor project progress and escalate risks or issues to project stakeholders.
Skills Required
Change Management, Functional Specifications, Documentation