Lead Technical Program Manager (DevelopmentBackground)

Our

Purpose

Mastercard

powers economies and empowers people in 200+ countries and

territories worldwide. Together with our customers, we’re helping

build a sustainable economy where everyone can prosper.

We support a wide range of digital payments choices, making

transactions secure, simple, smart and accessible. Our

technology and innovation, partnerships and networks combine to

deliver a unique set of products and services that help people,

businesses and governments realize their greatest

potential.

Title

and

Summary

Lead

Technical Program Manager (Development

Background)

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Mastercard

Technology

What we create today will define tomorrow.

Revolutionary technologies that reshape the digital economy to be

more connected and inclusive than ever before. Safer, faster, more

sustainable.

And we need the best people to do it.

Technologists who are energized by the challenges of a truly global

network. With the talent and vision to create the critical systems

and products that power global commerce and connect people

everywhere to the vital goods and services they need every

day.

Mastercard Gateway

Are you a

Technical Program Manager with experience and passion for

technological innovation, have a can-do attitude, a team player,

and a strong sense of ownership? The Mastercard Gateway team is the

perfect opportunity for you to assist in the delivery of a

world-class unified platform, enabling commerce globally.

Mastercard Gateway is looking for a program manager who has the

technical aptitude to guide our Domain teams in all committed

milestones and deliverables. You will work closely with

cross-functional teams, including product managers, architects,

software engineers, systems analysts and shared services to support

the design, build, and delivery of products for internal and

external usage. Mastercard Gateway is a Key Strategic Product, and

this is your opportunity to perform a global role in a high impact

product inside the payments industry.

About the

role

Domain Governance

• Definition and

alignment of business imperatives into Domain Goals / Objectives and

Success Metrics and Outcomes

your domain does, supports and how it fits into the overall program

Roadmap

(you are part of the domain and will be judged against your domain

meeting its goals)

roadmap planning, intake and prioritization as member of the

Domain

Domain Objectives and Outcomes; continuous reporting to the Domain

Group and Community Leaders on progress

Business Reviews (QBRs); actively participating in the QBR

preparation and delivery ensuring your Domain is prepared for QBRs

as planned and it is delivered successfully

Epic Status Updates for Domain Epics

changes in scope, priority, dates, size needs to be tracked and

managed per the new Change Request process

Domain Delivery

Management (Epic, Feature, Story Program Management)

Understand the technical details and interfaces to the point of

progressing objectives forward

is going on in your domain; informed on your domain's individual

projects in detail

with respect to grooming and maintaining the product backlog and

facilitates a healthy intra-team dynamic with respect to priorities

and scope

execution, and delivery, from inception to completion for all

committed outcomes

delivery within the wider business context

Manage' all Epics

manages dependencies and risks of the epics, projects and features

within the domain, collaborating with partners for deliverables

outside of the domain

prioritization; calling out potential issues, dependencies

(including cross-domain) and risks

planning activities; feature & defect backlog refinement,

outcome setting, and road mapping

are thoroughly elaborated. Feature descriptions need to be

meaningful and contain the right amount of detail

Ensure Defects are prioritized and resolved based on the business

priority

insights in the product and engineering space

domain-level metrics and KPI’s to drive continuous

improvement

report on them; not just ALM-based

Deployment Process; manage and track all code deployments

quality gates and product activities completed

timely reporting of any risks or changes

reporting of which features will go into the specific

release

content, comms)

Ways of Working / Agile Conduit

Serve as the “Agile conscience” for the domain demonstrating Agile

practices and mindsets; promote the 'Ways of Working'

Looked to as the first line of communication for the domain as the

source of the truth for team status and reporting to all levels of

the organization

All about you

technical program delivery experience

managing large scale enterprise technical or engineering

teams / domains and products from inception to delivery and

experience articulating the impacts using metrics.

run with defined work with complete independence and can manage

through areas with ambiguity to bring solution or lead discussions

to get to solution. Manages escalations with leadership

effectively. Makes decisions when needed that show leadership - and

knows when decisions should be made by the leadership

team.

team (product, engineering, etc.) effectively to ensure consistent

messaging is present. Communications are tailored for the

audience.

approaches within product, program or technology domain. Keeps

abreast of evolving technology landscape. Can ask the right

questions to evaluate the strengths and weaknesses of designs

(scalability, latency, security, performance, data integrity, etc.)

to ensure appropriate trade-offs / outcomes. Recognizes prior

failure patterns and actively steers teams to avoid.

Previous technology training or work experience a

plus

Expertise in Payments, IaaS, PaaS, huge plus if you

have expertise in CI / CD, SQL databases, microservices APIs, and

distributed systems operations in a DevOps model are a

plus

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Corporate Security

Responsibility

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All activities involving

access to Mastercard assets, information, and networks comes with

an inherent risk to the organization and, therefore, it is expected

that every person working for, or on behalf of, Mastercard is

responsible for information security and

must :

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Abide by Mastercard’s security policies

and practices;

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Ensure the confidentiality and integrity

of the information being

accessed;

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Report any suspected information

security violation or breach,

and

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Complete all periodic mandatory security

trainings in accordance with Mastercard’s

guidelines.

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