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Customer Service Executive - ILMSCV Finance - Motor Finance - Sales - Sikar - Bhim Tower - CSE

Customer Service Executive - ILMSCV Finance - Motor Finance - Sales - Sikar - Bhim Tower - CSE

ConfidentialSikar, India
3 days ago
Job description

Job Description

Key Deliverables : Lead Generation

  • Generate leads for UV deals through interactions with DSE or through channel partners / open market.

Customer Relationship Management

  • End to end customer relationship management including explaining product offerings and resolving sales queries.
  • Cross-selling product offerings to customers.
  • Educates customers with information to build their understanding of issues and capabilities.
  • Goes beyond their day-to-day work to assist customers in a positive manner.

    • Dealer Relationship Management

  • Maintaining relationship with assigned dealer.

    • Deal Processing

  • Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc)

    • Internal Stakeholder Management

  • Interact with operations and credit team in order to ensure smooth processing of loan application.

    • Education Qualification :

    Undergraduate / Graduate in any stream.

    Commerce Graduate preferred.

    Specialized job competencies :

    Functional Competencies

  • Communication Skill
  • Negotiation Skill
  • Market / Industry Knowledge
  • Analytical Skill
  • Product Knowledge

    • Behavioral Competencies

  • Execution Excellence
  • Customer Centricity
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