Job Title : Associate Director Patient Safety Technical Solutions
Global Career Level : E
Introduction to role
The Patient Safety Technical Solutions Team as a part of the wider Patient Safety Operations Technology and Analytics Team (OTA) is accountable for managing the information assets and systems owned by the Chief Medical Office (CMO) ensuring they are effectively supported and governed across the enterprise.
Reporting to the Director; PS Technical Solutions the Associate Director; Patient Safety Technical Solutions provides Pharmacovigilance (PV) subject matter and technical expertise across AstraZenecas enterprise business-critical PV systems. The role holder works within a team of peers all of whom employ an in-depth knowledge of business requirements PV and regulatory policies industry standards and trends as well as an understanding of the related assets to support effective governance maintenance and development of the enterprise-wide systems that enable PV compliance and reporting. The role holder will work within the Patient Safety Technical Solutions Team and will directly support the design development implementation continuous improvement and / or optimal utilization ofAZ safety systems and assets. He / Shewillunderstandhow current and future components of the information and systems portfolio can be developed to ensure optimal benefit for the user community and the organization.
The role has specific responsibilityfor informing and supporting thetechnicalevolution of the PV systems estate throughout its lifecycleensuring itaddresseschanging external requirements and business goals(i.e. regulatory obligations technological advancements core business processes and informationstandards). The role holder will also lead the capture and development of user requirements and protect AZs License to Operate (LtO) by ensuring that all change is conducted in line with applicable standards (e.g. GxP requirements systems validation privacy and security etc).
Accountabilities
Serves as a Subject Matter Expert (SME)within thePatient Safety Technical Solutions Team ensuring it is capable of delivering high quality expertise and services across the PV systems estate ensuring prioritized requirements and the strategic goals of stakeholders are understood and supported.
Manages applicable tools documentation and methodologies to ensure processes and systems fully address the needs of organization.
Responsible for maintaining and evolving PV technology inclusive of relevant system processes ensuringthat the :
Technology ischanged in an effective and timely manner to meet new health authority requirementsand / orchangedbusiness demands (e.g. divestment in-licensing partnership etc.).
Technical componentsof the systemare upgraded in a compliant and risk-minimized manner.
Lead and coordinate routine system maintenance activities (e.g. MedDRA WHODD Ontology updates)
System enhancement requests are identified and prioritized (change control and major change projects).
Access to data is controlled training requirements are defined and use of the system is compliant with allapplicableregulations.
User support arrangements (e.g. training helpdesk) and Service Level Agreements are in place irrespective of whether delivered internally or by external vendors / providers.
Supports the ongoing business utilization of PStechnology including troubleshooting problems and developing solutions.
Provides technical input and guidance on the development of strategic plans for PStechnologyacross the enterprise.
Evaluates new modules and software upgrades and assesses the impact on system validation the user community andPVprocesses.
Retainsa global perspectivearoundthe business need for accurate high-quality effective and efficient information while maintaining a focus on regulatory and corporate compliance needs.
Anticipates business regulatory and wider industry trends and apply thesein the evolution and development ofsafetysolutions.
Accountable for ensuring the quality of business-related content of relevant improvement project proposals and associated documentation in line with Companygoverananceprocess requirements.
Contributes to the developmentof procedures work instructions system specifications related to the use of Patient Safety Technical Solutions owned information sources andtoolsets.
Essential Skills / Experience
Bachelors degree in a scientific discipline.
10 years of relevant experience.
Proven competence with extensive involvement in the successful design delivery validation deployment or maintenance of information / systems solutions in support of safety.
Ability to articulate complex safety-related business needs in the context of IS systems design architecture and development.
Experience in working across different geographic locations organizations and cultures.
Excellent interpersonal and communication skills with ability to efficiently communicate with all levels of the organization.
Strong knowledge on the below Technologies Python Oracle Apex Power BI Power Automate SharePoint Online.
Desirable Skills / Experience
Higher degree in a clinical or safety-related discipline.
Significant experience in pharmacovigilance with proven record of supporting safety tools / solutions.
Broad knowledge of the safety information tools required to support drug development and marketed brands within AstraZeneca including a comprehensive understanding of clinical trials regulatory safety obligations pharmacovigilance practices epidemiology practices and changing safety project team activities.
Awareness of broader technological developments both internally and externally leveraged to inform the design and development of AZ PV Systems.
Able to identify opportunities to lead change through continuous improvement based on strong awareness of external competitive practice.
Ability to lead diverse teams across multiple geographies to deliver on objectives (Leadership Capabilities).
Experience across multiple therapeutic or business areas or in working in safety-related roles within other biopharmaceutical regulatory or health organizations.
Knowledge of the procedures processes and standards governing clinical trial data (documents and data) with health authorities worldwide and experience of implementing these within the business.
Key Relationships to reach solutions
Internal (to AZ or team)
Head of GPS
PS Therapeudic Area (TA) partners
Information Technology partners
Data Science Teams
Other key science unit stakeholders across the enterprise
External (to AZ)
External regulatory authorities and industry / authority groups
Licensing Partners
External consultancy and / or staffing agencies
IS / IT partners and vendors
When we put unexpected teams in the same room we unleash bold thinking with the power to inspire life-changing -person working gives us the platform we need to connect work at pace and challenge perceptions. Thats why we work on average a minimum of three days per week from the office. But that doesnt mean were not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.
At AstraZeneca we are driven by a shared vision to transform the way cancer is treated. Our commitment to science and innovation is unwavering as we strive to make a meaningful impact on patients lives. With one of the broadest Oncology pipelines in the industry we offer unparalleled opportunities for growth and collaboration. Our supportive and diverse teams empower each other to take smart risks challenge norms and learn from every experience. Together we are resilient and optimistic working towards a future where cancer is no longer a cause of death.
Ready to join us on this exciting journey Apply now and be part of a team thats making a difference!
Date Posted
17-Oct-2025
Closing Date
31-Oct-2025
AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds with as wide a range of perspectives as possible and harnessing industry-leading skills. We believe that the more inclusive we are the better our work will be. We welcome and consider applications to join our team from all qualified candidates regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment) as well as work authorization and employment eligibility verification requirements.
Required Experience :
Director
Key Skills
Program assessment,FDA Regulations,Manufacturing & Controls,Program Evaluation,budget forecast,Research Experience,Operations Management,Research & Development,Strategic Planning,Contract Management,Leadership Experience,negotiation
Employment Type : Full-Time
Experience : years
Vacancy : 1
Technical Director • Bengaluru, Karnataka, India