Technical Support Associate

Job description

Walk-In Drive @ Infosys BPM Launch Your Career in Customer Support & Service Desk!

Locations : Kolkata (Interview)

Job Locations : Pune

Walk-In Dates : 10th October 2025

Time : 10 : 00 AM to 1 : 00 PM

Venue : : Infosys Ltd Plot IIIG / 2, P.S- NEWTOWN Kolkata 700135

Mode : 100% Work from Office (WFO)

Who We Are Hiring

Were on the lookout for Customer Service & Service Desk expertise (0-4 year experience) who are enthusiastic and have a passion for customer excellence. If youre looking to grow with a global leader, this is your chance to start strong!

Open Roles : Customer Support

Location : Pune

Work Mode : Work from Office

Shifts : 24x7 rotational (Including Night Shifts)

Experience : 0-4 years

Qualification : Full-time Graduates

What You'll Do :

• Be the voice of the brand resolve customer queries via calls, chat, and email.
• Deliver exceptional customer experiences with empathy and efficiency.
• Own and resolve issues independently with analytical thinking.
• Respect customer time and ensure every interaction adds value.
• Thrive in a collaborative, high-energy environment.

What Were Looking For :

Service Desk

Location : Pune

Work Mode : Work from Office

Shifts : 24x7 rotational (Including Night Shifts)

Experience : 1-2 years of Experience (Minimum 1 year in IT Service Desk / Tech Support)

Your Mission :

Your Toolkit :

What You Need to Bring

Preferred : Basic understanding or any customer support / Service Desk expertise

Mandatory Documents to Carry

Laptops & cameras are not permitted due to security restrictions.

Government ID is mandatory for entry into the campus.

How to Attend the Walk-In

Why Infosys BPM?

Come build your career with Infosys BPM. Lets grow, together.

We cant wait to meet you!

Warm Regards,

Talent Acquisition Team

Infosys BPM Ltd.

Human Resources | INFY HR

www.Infosysbpm.Com

Bangalore | Pune | Global Locations