Investor / Client Onboarding - Sr. Manager

About the Client

ARA’S client is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays.

Role Overview

As a Client Onboarding Specialist , you will play a critical role in managing and executing the end-to-end client onboarding process for alternative asset managers and institutional investors. This position requires a strong blend of client service, operational execution, and compliance oversight .

You will be responsible for reviewing documentation, performing KYC / AML checks, coordinating across internal teams, and ensuring seamless onboarding for clients across Private Equity, Hedge Funds, Private Credit, and Real Estate structures.

Key Responsibilities

Facilitate end-to-end client onboarding, ensuring adherence to regulatory, operational, and contractual requirements .

Capture and validate investor and account details through client information forms and supporting documentation.

Cordinate KYC / AML, FATCA, and CRS due diligence reviews in collaboration with Compliance and Legal teams.

Review and process subscription documents, offering memoranda, and fund documentation .

Liaise with internal teams (Legal, Compliance, Fund Accounting, Reporting, and Technology) to ensure timely account activation.

Maintain accurate records and provide periodic updates on onboarding status to stakeholders.

Ensure operational readiness for account creation, funding, and trade setup .

Support the transition from onboarding to investor servicing and reporting teams to ensure a smooth client experience.

Contribute to process improvement initiatives, documentation, and workflow automation to enhance onboarding efficiency.

Professional & Technical Skills

Mandatory :

12+ years of experience in client onboarding, investor relations, or KYC operations within the financial services or asset management industry.

Strong knowledge of KYC / AML, FATCA, and CRS regulatory frameworks.

Excellent communication skills (written and verbal) for client and internal coordination.

High attention to detail with the ability to validate data and documentation accurately.

Proven ability to manage multiple client cases in a fast-paced environment.

Preferred :

Exposure to alternative investment products (Private Equity, Hedge Funds, Real Estate, Private Credit).

Familiarity with onboarding and workflow systems such as Fenergo, Appian, or iMeta .

Experience collaborating with Fund Accounting, Compliance, or Operations teams.

Working knowledge of MS Office Suite (Excel, Word, PowerPoint) .

Strong analytical mindset and a proactive approach to problem-solving.

Qualifications

Bachelor’s degree in Finance, Business Administration, Commerce, or related field .

Certifications in Client Onboarding, Compliance, or Financial Services preferred.

Understanding of fund structures and investor documentation processes will be an advantage.