Core Operations, Vice President

VP - Transaction Services

Who we are looking for :

Transaction Services is seeking a candidate to work as a Vice President. This position will oversee multiple teams within Transaction Services function. Exposure to Screening, Trade / Cash Processing, Agent Bank Operations, Client Service Teams, Lending Operations will be preferred. Should possess knowledge of the Asset management industry and the processes that support it. You need to provide guidance & leadership to these teams. The role will need to initiate and develop good communication and interpersonal relationships with operation, technology and client relationship teams to ensure we maintain the high level of service. Key people integration, engagement and robust governance mechanisms across people and processes across locations will be a key role.

Why this role is important to us :

We are looking for an individual who is a self-starter, comfortable with uncertainty and deadline pressure and possess knowledge of the asset management industry and the processes that support it. You need to provide guidance & leadership to these teams.

What you will be responsible for :

As VP you will be responsible for :

• Direct and manage project development from beginning to end including strategy development, execution, and reporting
• Collaborate with Business and Global Operations leads identifying resources required to support & deliver transition / change management projects.
• Establish and nurture a culture of 'Risk Excellence' within the team, encourage an environment of openness that welcomes effective challenge and supports open discussion
• Establish and monitor systems of control, delegated authority and escalation procedures so that the business complies with internal policies and external regulation.
• Represent Transaction Services in meetings with client and other State Street business lines
• Identify opportunity for product automation based on service requirements and products offered
• Effectively communicate with stakeholders in a timely and clear fashion.
• Set and continually manage expectations with team members and other stakeholders.
• Coach, mentor, motivate and supervise team members and influence them to take positive action and accountability for their assigned work
• Understand, follow, and demonstrate compliance with all relevant internal policies and procedures and provide input to the further development of best practices
• Collaborate with appropriate teams globally to ensure consistent service delivery client solutions and client satisfaction
• Identify, develop, and deploy process improvements leading to service level improvements and / or unit cost & operational risk reduction.
• Support new business onboarding, change management and strategic business initiatives utilizing sound program and project management skills.
• Establish and nurture a culture of individual ownership of tasks to embed a clear individual sense of accountability into staff members behavior in performing their roles

What we value :

Education & Preferred Qualifications :

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.