Inside Sales Specialist

Your challenges

Aggressively prospect and engage Targeted customers through high-volume cold calls and regular follow-ups, ensuring continuous pipeline development and account penetration.

Generate and close leads for products and contract services, meeting or exceeding assigned revenue targets.

Manage the full sales cycle : from lead generation, qualification and quoting to negotiation, order closure, and payment collection.

Ensure timely renewals and identify upselling opportunities for service contracts.

Support with sharing agreements details (provided by field service team) to concern for e365 CRM capture and ensure smooth processing of contract orders.

Maintain regular strategic touchpoints with assigned customers to build strong relationships and enhance brand loyalty and ensure customer satisfaction.

Understand customer needs, market dynamics, and competitive landscape to offer tailored solutions and communicate Eppendorf’s value proposition

Target underpenetrated segments with increased daily engagement.

Accurately document all customer interactions and sales activities in e365 CRM to support data-driven decisions and pipeline visibility.

Use CRM to monitor pipeline progress, forecast sales, and plan strategic outreach using CRM.

Collaborate closely with Field Sales Team to maximize selling of Service contracts.

Promote digital purchasing channels (eShop) and drive adoption among assigned accounts, in collaboration with the Marketing team.

Your expertise

Minimum3 to 5 year’s industry related Inside sales experience.

Demonstrated ability to achieve sales targets & Key understanding of customer applications and workflows

Knowledge of purchasing process, dealer network and competitive landscape.

Excellent verbal and written communication skills.

Professional experience in MS office tools is desired (e.g. Excel, Word and PowerPoint).

Bachelor's degree in Life Science or equivalent (minimum 3 years course) from recognized college or university.

Your benefits at Eppendorf

We truly appreciate our employees and their performance

We offer a wide range of learning and development opportunities to allow you to deepen your technical knowledge and for continuous growth

By working with us, you will make a meaningful contribution to improving human living conditions

Attractive salary, employee benefits and performance bonus.

Eppendorf is an equal opportunity employer. We offer all qualified employees and applicants identical chances.