Telemarketing Coordinator

About Us

eSquare Academia is an international education partner of IIM Calcutta, delivering world-class executive programmes in the UAE and beyond. We specialize in executive education, corporate learning solutions, and academic collaborations, helping professionals accelerate their careers through globally recognized programmes.

Role Overview

We’re looking for a Telemarketing Coordinator to support our admissions and outreach team in promoting IIM Calcutta’s executive programmes. The role involves engaging with professionals across the UAE and India, providing information about our programmes, and coordinating leads for counseling and enrolment.

Key Responsibilities

Make outbound calls to prospective leads and explain programme details

Maintain and update CRM with accurate lead information

Follow up with interested candidates and schedule counselling sessions

Coordinate between marketing, admissions, and faculty teams for smooth communication

Achieve weekly and monthly call targets and conversion goals

Provide feedback to improve lead generation and outreach strategies

Requirements

Bachelor’s degree in any discipline

1+ year of experience in telemarketing, inside sales, or customer service (internships also considered)

Excellent verbal communication and interpersonal skills

Proficiency in English; Hindi or Malayalam is an added advantage

Confident, energetic, and target-driven attitude

What We Offer

Remote working flexibility

Exposure to international education and executive learning markets

Opportunity to represent IIM Calcutta’s executive programmes in the UAE region

Supportive team culture with continuous learning opportunities

Competitive salary

How to Apply

Send your CV at with Subject as Telemarketing Coordinator