Planner (Management System Certification Audit Planning and Scheduling)

The Planner is responsible for the effective scheduling and coordination of certification-related activities, ensuring compliance with accreditation requirements, optimal resource utilization, and timely service delivery. This role supports project management across multiple clients, standards, and audit cycles, working closely with auditors, clients, and internal teams. This position reports to the Planning Manager, Team Lead.

Main Responsibilities (Roles & Responsibilities)

• Developing and managing detailed schedules within certification cycle in alignment with client needs and scheme / accreditation requirements in advance for at least 3 months and arrange for 3-year schedule for the assigned portfolio
• Coordinating auditor assignments based on competencies, availability, and geographical considerations
• Communicating and confirming audit dates with clients and auditors, ensuring alignment across all stakeholders, and sending the confirmations to clients
• Monitoring and optimizing resource allocation to ensure efficient delivery of certification services. (This includes the requests received from other countries and other areas as per the IORA /
• Ensuring compliance with accreditation rules (., ISO / IEC 17021), scheme rules and internal quality procedures
• Coordinate with other DNV offices / planners for resource requirement for audits / trainings
• Ensuring auditor’s utilization as per the given plan
• Planning witness audits for auditor qualification and regular performance monitoring working with Technical Team
• To update / maintain latest customer information into the system
• Assisting in capacity planning and forecasting for future audit demands
• Ensuring all the data in the system (Sales Clouds, Service Clouds, NGPS schedulers, etc) are updated and correct including data cleaning
• Supporting reporting and KPI tracking related to planning performance
• Any other necessary administrative work related to the Business Assurance related activities / projects
• Support to other processes like sales and invoicing as and when required
• Any other work assigned as and when is required as per the line manager
• Flexible work arrangements for better work-life balance.
• Generous Paid Leaves (Annual, Sick, Compassionate, Local Public, Marriage, Maternity, Paternity, Medical leave).
• Medical benefits ( Insurance and Annual Health Check-up).
• Pension and Insurance Policies (Group Term Life Insurance, Group Personal Accident Insurance, Travel Insurance).
• Training and Development Assistance (Training Sponsorship, On-The-Job Training, Training Programme).
• Additional Benefits (Long Service Awards, Mobile Phone Reimbursement).
• Company bonus / Profit share.

DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.