Key Accountabilities :
- Build, mentor, and manage the ground transportation and operations team.
- Vendor & Stakeholder Management- Strategic Solution Management.
- Collaborate closely with other Products and internal functions such as Finance, IT, Legal and business development for new opportunities.
- Cost, Budget & Performance Management- Monitor KPIs such as delivery timelines, cost per shipment, transport utilization, claims, and fleet efficiency.
- Oversee budgeting and ensure billing is accurate and timely.
- Control and optimize operational costs.
- Compliance & Risk Mitigation.
- Continuous Improvement & Digitalization.
- Customized solution development- e.g. Sustainable transportation.
- Regular reviews with all the internal and external Customers for Service feedback.
- Regular Partner reviews to assess their relevance in support to Business.
Education & Qualifications
Bachelor’s Degree / PG PreferredExperience
Minimum 8 years of relevant working experience in the logistics industry in similar capacity.Specialist Knowledge & Skills
Excellent knowledge & Use of MS OfficeStrong analytical and problem solving skills; both short-term / tactical and long-term / strategicAct as focal point for logistics related escalations and complaints, and all other quality mattersAble to deal with ambiguities, conflicting priorities, and work under pressureWell versed with Transport Industry, Practices, EXIM, Profitability leversTo be prepared to learn all aspects of team’s work with desire and ability to provide cover and assistance on a regular basis.Lead by exampleInterpersonal & Communication Skills
Excellent Communication and Negotiation skills (verbal and written)