Manager - Customer Relationship Management

the Role :

We are seeking a dynamic Client Relationship Manager / Account Manager to strengthen and expand strategic client partnerships. This role involves managing key accounts end-to-end, driving customer satisfaction, enabling revenue growth, and collaborating cross-functionally to ensure seamless delivery of our IT, embedded, and semiconductor engineering services.

Key & Relationship Management :

• Build, nurture, and manage long-term strategic client relationships.
• Serve as the primary point of contact for key accounts, ensuring high levels of customer satisfaction.
• Conduct regular business reviews and maintain continuous communication with client stakeholders.

Growth & Revenue Enablement :

Delivery Coordination :

Sales & Engagement Activities :

Skills & Experience Required :

(ref : iimjobs.com)