Visa Officer

Job Title : Visa Officer

Location : Kochi, Trivandrum

Department : Visa

Industry : Travel and Tourism

Employment Type : Full-Time

Job description :

We are seeking a highly skilled Visa Consultant with expertise in handling visa documentation for key destinations including the UK, USA, Canada, Australia, and Schengen Countries. The ideal candidate should have a strong background in both direct customer handling and documentation counseling, along with experience in submitting visa documentation.

Key Responsibilities :

Manage and process visa applications for multiple countries, ensuring accuracy and compliance with respective regulations.

Conduct thorough document checks and provide guidance to clients on required documentation for visa applications.

Liaise with embassy / consulate officials and external agencies to facilitate the visa process efficiently.

Handle inquiries from clients regarding visa procedures, requirements, and application status.

Maintain up-to-date knowledge of visa policies, immigration laws, and procedures for various countries.

Collaborate with internal teams to streamline visa processing workflows and enhance customer experience.

Prepare and maintain detailed records of visa applications, approvals, and rejections.

Assist in resolving visa-related issues and discrepancies as they arise.

Conduct training sessions for junior staff members on visa processing protocols and best practices.

Stay updated on industry trends, changes in visa regulations, and new visa application procedures.

Key Requirements :

Proven experience as a Visa Officer or in a similar role, with a focus on handling visa documentation for the UK, USA, Canada, Australia, and Schengen Countries.

In-depth knowledge of visa application processes, documentation requirements, and visa categories for various countries.

Strong communication skills, both written and verbal, for effective customer interaction and documentation counseling.

Excellent attention to detail and organizational skills to manage multiple visa applications simultaneously.

Ability to work independently and in a team, with a customer-centric approach to visa processing.

Familiarity with visa application systems and software for online submissions and tracking.

Bachelor's degree in a relevant field or equivalent work experience in visa processing and documentation.

Freshers with good communication skills are also welcome.

Job Type : Full-time

Benefits : Health insurance

Paid time off